our company        our staff        contact us         faq's       site map


FREQUENTLY ASKED QUESTIONS

FAQ

>What will Executive Interior do in my house or apartment?
Our free on-site estimate allows us to better understand your cleaning needs and expectations. Our service includes dusting baseboards, pictures, lampshades, knick-knacks, window sills, furniture, and basic light fixtures, and vacuuming throughout. Cupboard fronts are spot-cleaned, floors are washed, and the kitchen and bathrooms are cleaned. We will try our best to accommodate all your cleaning needs in your apartment or house.

>At what time will the Executive Interior arrive at my house or business?
Our normal work days are Monday through Friday 9:00 a.m. to 5:00 p.m. While in most cases it is not possible to give a specific time to be at your home, we will make every effort to meet your schedule.

>Our office cleaning appointments are usually scheduled after 6:00 PM.  Do I have to do anything before the cleaning of my apartment or house?
In order to give you the greatest value, we ask you to take a few minutes the night before to pick up clothing, toys and other household items off the floor of your home or apartment.

>What if something is damaged when my home is cleaned?
We treat your home with the greatest care; however, should damage or breakage occur while we are cleaning your home, we will make every effort to have the item repaired or replaced. If it cannot be repaired or replaced, insurance claims will be filed when appropriate.

>Am I potentially liable for worker's compensation insurance or taxes?
Many homeowners are not aware of their potential personal liability for work-related injury and social security taxes for independent home-service workers. Executive Interior Maintenance employees are fully insured and the homeowner is not responsible for any social security taxes.

>Do I need to provide any janitorial supplies or equipment?
For your convenience, equipment and normal janitorial supplies are provided by Executive Interior Maintenance.

>Do I have to be home when the maid arrives?
Most of our customers choose not to be. For security, only the professionals who clean your home have access to the keys. For added security, keys are coded individually and cross-referenced separately. If you choose not to provide a key, and we are unable to access your home for a scheduled cleaning, you may incur a lock-out charge.

>What if my cleaning service falls on a holiday?
If your scheduled cleaning falls on the observance of a major holiday, your cleaning service will be re-scheduled to the next available business day.

Executive Interior Cleaning & Maid Service
New York City

 






questions about maid and janitorial cleaning services
 Copyright ©2002-2005 All Rights Reserved